Privacy Policy

Privacy & Cookies Policy

This privacy notice explains how Fusion Processing Limited collect, store and process your information.

Fusion Processing may gather and use certain information about individuals when given express permission to do so.

If you want to discuss it further, you can contact the Data Protection Lead:

Sarah Parkes (Human Resources Director) sarah.parkes@fusionproc.com

 

Our Promise:

 Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that Fusion processing is committed to ensuring that the information you entrust us with is stored securely and treated with the utmost respect in compliance with all regulations. It will only be used in accordance with this privacy statement.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What Personal Information we Collect:

 We may collect and store the following personal identifying information: Name, Title and Job Title.

We may also collect and store the following: contact information including, address, email address and telephone number.

We may also store the following non-identifying information: Demographic information such as postcode, preferences and interests. Also – other information relevant to customer surveys and/or offers

We will keep a continuing record of our contact with you on a Customer Relationship Management System.

We may collect cookie information when you visit our website, you can find more details on cookies at the foot of this policy.

Why we Collect your Personal Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to improve our products and services.

We will also use the information we collect for internal reporting and record keeping. This is all aggregated information and therefore not identifying.

We collect cookie information when you visit our website to enable our website to function effectively, to improve your experience and to determine and improve the effectiveness of our website and marketing.

Marketing Permissions

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided for this purpose.

If you are receiving these and no longer wish to do so then you can opt out by clicking ‘unsubscribe’ at the bottom of emails and following the instructions.

Who we Share your Information with

We will not share your information or data with any other parties. 

Any electronic transfer of information is encrypted and, in the case of files, password protected. 

All data is stored within UK based servers. It is kept secure to a high level and will be stored and backed up in servers based in the UK.        

How long do we keep your Information

We will keep your information until you notify us that you no longer wish us to hold it at which point your information will be securely deleted or destroyed. 

Your Information Rights and Choices

You may choose to restrict the collection or use of your personal information. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

The law assures you of several rights:

You can request a copy of all the personal information we hold about you.  You can do this by contacting the Data Protection Lead.  We will respond to all requests within 30 days of receiving the written request.

You can have erroneous or incomplete information corrected by contacting the Data Protection Lead.

You can request that we change your marketing preferences to ensure we don’t continue to send you unwanted email, post, or texts/calls.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Changes to the Privacy Notice

We will regularly review this notice as any of our activities, processes or national regulations change.  If there is any significant change to the way we intend to handle your personal information, then we will contact you to inform you of this.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Here is a brief overview of the types of cookies we use:

Analytics – We use Google Analytics cookies collect information about how visitors use the website and help us to continually improve our content. For instance, which pages visitors go to most often and if they get error messages from web pages. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.  We use this data to help us to understand: which pages people visit on the site, which internet browsers are being used, what is popular on our website, the user journey through the website.

CMS Cookies – our website is created in a CMS (Content Management System) called WordPress, which places a small number of standard WordPress cookies on your computer as you use it.

Cookies to Improve your Experience – we use a small number of cookies on our website to help you get the best experience. We also embed YouTube and Vimeo films on our website. We are unable to prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information for example, number of views, plays, loads etc.

How to Manage your Cookie Settings

Many web browsers such as Internet Explorer, Google Chrome or Safari, will allow some control over cookies through their settings. To manage your cookie settings, please refer to your browser software. For more information about cookies and how to delete them, visit www.aboutcookies.org or www.allaboutcookies.org

Acceptance of Cookie Use

By using our website, you agree to our use of cookies. This is subject to any preferences or browser setting you may have.

Links to other websites

 Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.